Grit scooters are designed for freestyle scootering and scootering is an extreme sport and riders are constantly trying to develop their skill level which is great for the progression of the sport. Unfortunately due to this, products will get damaged, crashes or bails from tricks in skate parks and on the street as new and more tricks are learnt and executed.
It is also the reason why we have different scooters offering different specifications for different intended uses be it beginner, intermediate or advanced.
At Grit we are proud of our products and provide warranty against manufacturer defects, for the original owner, up to 12 months from the date of purchase from an Authorised Retailer. You must be the original owner and able to provide proof of purchase (email or photo of the receipt is acceptable) and provide at least two photos of your scooter, one of the damaged part and one of the complete scooter. We may request additional photo’s should we wish to further assess your claim. Damage due to misuse, abuse, modification, and regular wear and tear is excluded. Warranty does not cover wheels or bearings, chips, scratches, chunking, flat spots, bending, snapping, cracking or other damage of parts. Approved warranty claims will be repaired or replaced, at our discretion, at no cost to the customer.
At our discretion, we may offer a replacement part at a reduced retail price where a product is deemed not covered under warranty.